How To Order

At Big Steroids, we strive to make buying Steroids Online as seamless and hassle-free as possible. To achieve this, we have compiled a simple guide that addresses the most frequently asked questions regarding the delivery of Steroids ordered through our website.

How Will My Order be Packaged?

To ensure customer privacy, we package all orders in plain brown envelopes that do not reveal the contents or the customer’s identity.

How Long Does it Take to Deliver the Steroids?

The delivery time depends on your location. We offer next day delivery within the UK, which means you can expect to receive your order within 24 hours, excluding weekends. If you place an order on Saturday or Sunday, it will be shipped on Monday and delivered on Tuesday. Please ensure that you place your order before 1 pm for next-day shipping.Packages shipped from the UK typically take 1-3 days to deliver within the UK. Packages shipped from our EU Warehouse to international destinations, including the UK, take up to 14-21 days. International Warehouse packages also take up to 14-21 days.

The Expected Shipment Date Has Passed and I Haven’t Received My Order, What Should I Do?

While Big Steroids takes all reasonable measures to ensure timely shipment, delays can occur due to factors such as late delivery from suppliers, public holidays, postal system issues, and incomplete shipment details provided by the customer. We cannot be held responsible for delays caused by incorrect information. Ensure that the information you provide at the time of order placement is accurate and complete.

My Order Has Been Lost or Delayed for Some Time, What Should I Do?

Orders are considered lost if they have not been delivered within 28 days of the order placement. However, unforeseen circumstances can also lead to extensive delays. We may not start an investigation for a delayed order until a reasonable amount of time has passed.It is the customer’s responsibility to contact our customer support representatives if they haven’t received their order. We may not be able to process a refund request if the above-mentioned procedure has not been correctly followed by the customer.